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EA_HighCommand's avatar
EA_HighCommand
Legend
4 years ago

Jedi Master Kenobi event crash report investigation (log request)

Hi all,   The team is currently looking into the possibility of crashing issues in the Jedi Master Kenobi event. We are having difficulty reproducing the reported crashes, so all information prov...
bug
Loko25777's avatar
Loko25777
4 years ago
 
  • Ally code:254-785-673
  • Platform:Android 10
  • Date and time of the crash (please add your time zone!):the first time it was between 12:00 and the second 18:00
  • Device logs (a guide on how to get the logs can be found HERE):theres no dev mode on my phone
  • Any additional details
    the first time I opened the game and went to make tier 1 of the event, when magnaguard used AoE the game crashed, I thought it was strange and the second time I spent more than 400 crystals in energy. I tried again, it crashed again and decided to stop spending resources on it. I lost crystals, time and energy.
hope to get some kind of refund.


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