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EA_HighCommand's avatar
EA_HighCommand
Icon for EA QV Team rankEA QV Team
5 years ago

Jedi Master Kenobi event crash report investigation (log request)

Hi all,   The team is currently looking into the possibility of crashing issues in the Jedi Master Kenobi event. We are having difficulty reproducing the reported crashes, so all information prov...
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hphuah's avatar
hphuah
5 years ago

Hi, I am experienced this crash in Tier 1 of the event this morning.

  • Ally code: 721-857-719
  • Platform: Iphone - IOS 14.8
  • Date and time of the crash (please add your time zone!):  10/7/2021 @ approx. 8:00 AM CST
  • Device logs (a guide on how to get the logs can be found HERE) : I could not find the appropriate log in my phone using these instructions
  • Any additional details: The app crashed and closed on its own very quickly, no pauses or freeze at all, just closed out completely

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