Forum Discussion

EA_HighCommand's avatar
EA_HighCommand
Legend
4 years ago

Jedi Master Kenobi event crash report investigation (log request)

Hi all,   The team is currently looking into the possibility of crashing issues in the Jedi Master Kenobi event. We are having difficulty reproducing the reported crashes, so all information prov...
bug
ggemig's avatar
ggemig
4 years ago
  • Ally code: 761523722
  • Platform: Apple iPhone 11 Pro max iOS 15.0.2
  • Date and time of the crash (please add your time zone!): 13 October 2021 6.45pm GMT+8 (AWST)
  • Device logs (a guide on how to get the logs can be found HERE): I’ve got the logs saved but your attachment function doesn’t accept the file format. 
  • Any additional details: Got it on video if you need. App just crashed mid tier 1 battle. Completed tier 2 just fine twice before that crash. 
  • If you cannot give back light side GL currency for the bugs, at least give us equivalent campaign energy to retrieve new currency! It’s a lot of time and money we spend on this game to just lose it on a crash. 
    @EA_HighCommand 

About SWGOH Technical Issues

Get help and discuss troubleshooting for Star Wars: Galaxy of Heroes with other players.23,450 PostsLatest Activity: 51 minutes ago