Forum Discussion

EA_HighCommand's avatar
EA_HighCommand
Icon for EA QV Team rankEA QV Team
4 years ago

Jedi Master Kenobi event crash report investigation (log request)

Hi all,   The team is currently looking into the possibility of crashing issues in the Jedi Master Kenobi event. We are having difficulty reproducing the reported crashes, so all information prov...
bug
SelectRanch's avatar
SelectRanch
4 years ago
  • Ally code: 263-759-279
  • Platform: iOS 
  • Date and time of the crash (please add your time zone!): ~11:10 pm US central time December 11, ~11:15 pm US central time December 11, and once a few days before (don’t remember exact day/time)
  • Any additional details: This is the third time I have had the game crash on the 1st tier of the Jedi Master Kenobi event. The first time the game crashed after I had won the battle, at the end of the cutscene. I had attributed that to a fluke coincidence and did not investigate further because I very rarely have issues with game crashes. The second and third crash was today, also on the first tier of the event but this time immediately after selecting the battle,  before I was able to play the battle or even watch the introductory cutscene. So far I have lost 45 tickets on this event. I have completed all of the tier 2 and tier 3 battles so far without issue. I have completed tier 1 6 times without issue. 

Featured Places

Node avatar for SWGOH Technical Issues

SWGOH Technical Issues

Get help and discuss troubleshooting for Star Wars: Galaxy of Heroes with other players.Latest Activity: 39 minutes ago
27,280 Posts

Recent Discussions