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EA_HighCommand's avatar
EA_HighCommand
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4 years ago

Jedi Master Kenobi event crash report investigation (log request)

Hi all,   The team is currently looking into the possibility of crashing issues in the Jedi Master Kenobi event. We are having difficulty reproducing the reported crashes, so all information prov...
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delmon_swgoh's avatar
delmon_swgoh
4 years ago
Please provide the following:
  • Ally code :978-114-795
  • Platform:   Iphone Ios v15.1
  • Date and time of the crash (please add your time zone!): several  12/20/2021 approx 6pm central.  Also, about 2 days before that.
  • Device logs (a guide on how to get the logs can be found HERE)
  • Any additional details:  happened 2 out of 7 attempts on the JMK tier 1 battle.  Enter battle, make a move(s) then crash with hard app reset and lost tickets for that battle. Edited, happened two more times today. Total of 4 times.  This is very frustrating!!!!!!!

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