Forum Discussion

EA QV Team

4 years ago

Jedi Master Kenobi event crash report investigation (log request)

Hi all, The team is currently looking into the possibility of crashing issues in the Jedi Master Kenobi event. We are having difficulty reproducing the reported crashes, so all information prov...

bug

bonekb13

4 years ago

Ally code: 389-258-374
Platform: IOS
Date and time of the crash (please add your time zone!): Unsure, sometime last week
Device logs (a guide on how to get the logs can be found HERE)
Any additional details: Happened during Tier 2 - the game crashed right after completing a battle that was won. It registered a completion but did not reward the 25 shards and I am unable to unlock JMK or complete the event even though I have finished all reward tiers.