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kthistleknot's avatar
kthistleknot
4 years ago
Solved

Jedi Master Luke Ultimate Mat Missing

Product: Star Wars: Galaxy of Heroes Platform:Apple iPhone What type of device are you experiencing the issue with? Iphone 8 OS Version 15.0.2 Ally Code: (Find it here: http://bit.ly/AllyCode ) ...
bug
  • EA_UltraSlide's avatar
    EA_UltraSlide
    4 years ago

    Hi @kthistleknot 

    Thanks for providing your ally code. We have checked your account and we can see that there are 4 registered wins for JML's Tier 6 and you currently have 4 Ultimate Ability Materials. This matches and you should still be able to get the rest in-game through tier 6.

    Unfortunately, as you have the correct amount of Ultimate Ability Material that matches the amount of registered Wins of Tier 6, thre is nothing we can do.

  • kthistleknot's avatar
    kthistleknot
    4 years ago

    637-489-649

    • EA_UltraSlide's avatar
      EA_UltraSlide
      Icon for EA Staff rankEA Staff
      4 years ago

      Hi @kthistleknot 

      Thanks for providing your ally code. We have checked your account and we can see that there are 4 registered wins for JML's Tier 6 and you currently have 4 Ultimate Ability Materials. This matches and you should still be able to get the rest in-game through tier 6.

      Unfortunately, as you have the correct amount of Ultimate Ability Material that matches the amount of registered Wins of Tier 6, thre is nothing we can do.

      • Utilitarian0508's avatar
        Utilitarian0508
        4 years ago
        @EA_UltraSlide I am experiencing the same issue. Ally code is 657-429-916.

        Completed last night. Should have 2 now, but only have 1. Iphone o/s version is 14.8.

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