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kthistleknot's avatar
kthistleknot
4 years ago
Solved

Jedi Master Luke Ultimate Mat Missing

Product: Star Wars: Galaxy of Heroes Platform:Apple iPhone What type of device are you experiencing the issue with? Iphone 8 OS Version 15.0.2 Ally Code: (Find it here: http://bit.ly/AllyCode ) ...
bug
  • EA_UltraSlide's avatar
    EA_UltraSlide
    4 years ago

    Hi @kthistleknot 

    Thanks for providing your ally code. We have checked your account and we can see that there are 4 registered wins for JML's Tier 6 and you currently have 4 Ultimate Ability Materials. This matches and you should still be able to get the rest in-game through tier 6.

    Unfortunately, as you have the correct amount of Ultimate Ability Material that matches the amount of registered Wins of Tier 6, thre is nothing we can do.

Utilitarian0508's avatar
Utilitarian0508
4 years ago

Are you able to see the time and date of that completed battle on your end? Alternatively, can someone query the game DB to see number of tickets held by both myself and the player who reported this for each day over last week?

I don’t have any failed attempts, but you can back into when an attempt happened based on reductions in tickets ie when they are spent.

crzydroid's avatar
crzydroid
Hero (Retired)
4 years ago

@Utilitarian0508 Do you have a screenshot of how many attempts you've completed? It's indicated by the progress of the circle on the stage selection bar.

The thing is, 4 and 5 reward no mats for JML, but are similar/identical to 6.

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