JEDITEMPLE code

Update: I contacted help within game and they couldn't help. They redirected me manually open a ticket on EA's website and it was resolved. Thanks, everyone.

ui (user interface)

EA_Aljo

Community Manager

11 months ago

I would advise against doing a chargeback. Otherwise, you should be fine.

4co3jyg8hqx3

Rising Novice

11 months ago

It says the purchase was made directly via EA.

There is no history of this in Play Store's accounts.

EA_Aljo
Community Manager
11 months ago
Please contact support for the Play Store so they can assist with this. We can't help over the EA Forums and since the advisor also said you need to speak with them, it would be best to contact their support.