Forum Discussion

Anonymous

9 years ago

SolvedApproved

Last update problem - Unabled to download localization files

After the last update I can't connect to the game. It says that I don't have enough space and for that it was unable to download localization files. I have been to the forums, I have done what they b...

bug

Anonymous
9 years ago
Approved
Solved!

Go to settings and clear data/cache for the app. Then restart your device and try again.

Seemed to work for me.

Anonymous

9 years ago

Approved

I've cleared the cache, re-installed the game, and rebooted my phone multiple times, but it still wont work...

Anonymous

9 years ago

Approved

I have tried all of the above mentioned also and the game kicks the same message

Anonymous
9 years ago
Approved
Hi try uninstalling the game, delete the temp data, reboot your device and reinstall it. Hope it works.
- Anonymous
  9 years ago
  Approved
  I car update my Galaxy of Heroes, they say "There is an error with your connection"
  
  What i can do? I wanna play!
  
  Moto G4 Pus
- EA_Andy
  EA Staff (Retired)
  9 years ago
  Hi @senhorgabo
  
  Do you have the option to try 3/4G as well as wifi? Would be good to test a few different connections to see if one may be the problem.
  
  - Andy -
  - Anonymous
    9 years ago
    Approved
    Solved! It was a problem on the app. Technical manutention.