Forum Discussion

Anonymous

10 years ago

Solved

Last update problem - Unabled to download localization files

After the last update I can't connect to the game. It says that I don't have enough space and for that it was unable to download localization files. I have been to the forums, I have done what they b...

bug

Anonymous
10 years ago
Solved!

Go to settings and clear data/cache for the app. Then restart your device and try again.

Seemed to work for me.

Anonymous

10 years ago

I have tried all of the above mentioned also and the game kicks the same message

Anonymous

10 years ago

Hi try uninstalling the game, delete the temp data, reboot your device and reinstall it. Hope it works.

Anonymous
10 years ago
I car update my Galaxy of Heroes, they say "There is an error with your connection"

What i can do? I wanna play!

Moto G4 Pus
EA_Andy
EA Staff (Retired)
10 years ago
Hi @senhorgabo

Do you have the option to try 3/4G as well as wifi? Would be good to test a few different connections to see if one may be the problem.

- Andy -
- Anonymous
  10 years ago
  Solved! It was a problem on the app. Technical manutention.
  - EA_Andy
    EA Staff (Retired)
    10 years ago
    @senhorgabo - Glad to hear things are working for you now 🙂
    
    - Andy -