Forum Discussion

Rising Novice

2 years ago

Solved

Legend Tokens Cap incorrect

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? Legend Tokens Cap is incorrect
OS Version 17.1.2
Ally Code: (Find it here: http://bit.ly/AllyCode ) 685325334
What type of issue do you have? Missing Rewards
How often does the bug occur? Every time (100%)
Summarize your bug The Legend tokens cap in game is listed at 10000 but the event stops giving rewards when you reach 7500. So I lost rewards I should have received when using crystals to refresh the event.
Steps: How can we find the bug ourselves? Reach 7500 legends tokens and then do the event.
Connection Type Wifi
Please select your region North America
Country United States

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Something required

bug

EA_Gunner
2 years ago
We are tracking it HERE.

23 Replies

Zolrextan
New Rookie
2 years ago
Same problem for me
I had 3600 token before...i'll should have 9300 and i've 7500
So, my lost is 1800 tokens or 1500 cristals
Please EA refund us and repare the cap !
lord_tek
Seasoned Scout
2 years ago
Same for me, probably wasted 1000 crystals before I noticed. Hopefully there's some make good on this...
Ally code 853-546-587
QQFatman
Not applicable
2 years ago
Same issue. Wasting lots of crystals refreshing but didn't get any token beyond 7500. Ally code: 877-146-358
marc9774
Rising Novice
2 years ago
Did multiple refreshes and noticed that I did not get rewards passed 7,500 tokens even thou the cap is listed as 10,000. Need the crystals used on refreshes refunded or missing tokens added.
Ally code 145-639-255
Scyreu5
New Novice
2 years ago
Same issue here. No idea how many crystals I've wasted now. 476-218-282
mny3290
New Adventurer
2 years ago
Same here, used one refresh on leia and got only 250 token, thought its strange, made an other refresh on leia and got nothing.
445775517 - I would like to have a refound or die 350 tokens I didnt get.
EA_Gunner
EA QV Team
2 years ago
We are tracking it HERE.
1703737d3d85d69
Not applicable
2 years ago
Same problem here. I wasted 750 crystals on refreshes before I realized i was stuck at 7500 pink legends tokens. Please refund my 750 crystals or correct the cap to be 10000 legends tokens and provide the 900 legends tokens i should have earned. My ally code is 549-514-317, thank you.
EA_Gunner
EA QV Team
2 years ago
Updates will be shared in this announcement.
Angibri2000_alt
New Rookie
2 years ago
I tried to go to Help and have them refund me either 500 my wasted crystals or give me the 550 legend tokens owed to me and they said they can't do anything about it. Wtf! Like it's our fault they didn't post the cap correctly or that the game doesn't stop you from refreshing. Such BS.