Forum Discussion
This can happen for a variety of reasons but is usually the result of a battle crash. We explained it a while ago HERE. If you see this more often, please follow our troubleshooting steps from this article.
Your response is not very helpful. I have gone through the steps to diagnose my device. Reboots, wifi reset, etc all done. The internet is stable, no aeroplane mode used, etc. All other game modes work fine, only the fleet arena has a glitch, as I have already explained yesterday. It's not a random glitch as is referenced in your generic response, the game loses action buttons always after the same game event. I have just done a battle today, the same situation repeated again exactly as before.
Event: Enemy Leviathan uses ultimate ability in a mirror match
Result: all bottom row action buttons disappear and timer runs out in the battle but nothing happens. No action is possible until game is force closed
I would appreciate some proactive activity to resolve this, not some copy-paste auto-responder. It's the least you can do for the time I put in to help you resolve buggy software in your game by providing detailed feedback. I'm not even asking compensation crystals for not being able to climb on fleet arena. Just fix the problem in the game or tell me what steps to take.
About SWGOH Technical Issues
Recent Discussions
- 4 hours ago
- 7 hours ago
- 8 hours ago