loading assets bug load error message
Product: Star Wars: Galaxy of Heroes
Platform:Apple iPad
What type of device are you experiencing the issue with? ipad
OS Version OS
Ally Code: (Find it here: http://bit.ly/AllyCode )
What type of issue do you have? Network/Connection
How often does the bug occur? Occasionally (10% - 49%)
Summarize your bug bug
Steps: How can we find the bug ourselves? Bug
Connection Type
Please select your region
Country
I try to start game and get stuck on "Asset download" and then I get: Asset Download Error message
tried starting the game over
tried rebooting Ipad
my game id is <redacted>
Are you currently on a WiFi connection or on your mobile data?
This has been reported sporadically in the past, but was expected to be related to a connection issue: https://forums.galaxy-of-heroes.starwars.ea.com/discussion/30696/asset-download-error
Let us know if this issue persists.
Cheers,
Nils