Forum Discussion

C0BR4cH's avatar
2 years ago
Solved

Lost 60 dark side currency

Product: Star Wars: Galaxy of Heroes
Platform:Android Tablet
What type of device are you experiencing the issue with? Samsung Galaxy Tab S7
OS Version 13
Ally Code: (Find it here: http://bit.ly/AllyCode ) 541-764-892
What type of issue do you have? Missing Rewards
How often does the bug occur? Occasionally (10% - 49%)
Summarize your bug I successfully finished Jabba Tier 3 and after the battle my client said it needed to restart. After restart my dark side currency was gone but I didn't get the shards as reward.
Steps: How can we find the bug ourselves?
Connection Type Mobile
Please select your region Europe
Country

Ingame support told me to post here as well to get my lost currency back.

  • Hi @C0BR4cH, and thank you for the report.

    We've checked the logs available to us and according to them, you completed Tier 3 of Jabbas Ultimate Journey successfully two times, in 2 attempts, and therefore collected all character shards from that Tier. You have one attempt left at Tier 4 which will provide you with the required shards to unlock GL Jabba The Hutt.

4 Replies

  • Hi @C0BR4cH, and thank you for the report.

    We've checked the logs available to us and according to them, you completed Tier 3 of Jabbas Ultimate Journey successfully two times, in 2 attempts, and therefore collected all character shards from that Tier. You have one attempt left at Tier 4 which will provide you with the required shards to unlock GL Jabba The Hutt.

  • C0BR4cH's avatar
    C0BR4cH
    2 years ago

    yea... I completed tier 3 in the meantime and even the first half of tier 4. Still I had to do tier 3 three times, because one successful attempt didn't count and I lost 60 dark side currency because of the bug. If I hadn't lost those 60 in currency I'd be finished by now.

  • C0BR4cH's avatar
    C0BR4cH
    2 years ago

    @EA_HighCommand 

    Compensation? I lost curreny and thus a lot of time due to a bug. Ingame support told me to best here to get it back (see screenshot).

  • @EA_HighCommand 

    Well, thanks for nothing and wasting even more of my time. But then again, what else is to be expected of EA...

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