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GrampaTim76's avatar
GrampaTim76
6 years ago

Lost 60 mk6 ath. medpacs gearing up Jango level 12

Product: Star Wars: Galaxy of Heroes Platform:Android Tablet What type of device are you experiencing the issue with? samsung tablet OS Version Android 8.1.0 Ally Code: (Find it here: http://bit....
bug
GladOS-013's avatar
GladOS-013
Hero (Retired)
6 years ago

@GrampaTim76 

Hey thanks for the report!

What does it look like when you inspect the Furnace component?

I attached an example: 

GrampaTim76's avatar
GrampaTim76
6 years ago

looks like this,....see attached

  • GladOS-013's avatar
    GladOS-013
    Hero (Retired)
    6 years ago
    @GrampaTim76 Thanks! I wanted to see if you had made 3 medpacks but lacked the stun cuffs.

    So either the gear disappeared, or you accidentally installed it on another character. You could reach out to customer support for help, or wait until Monday when the QA support on this board returns.
    • GrampaTim76's avatar
      GrampaTim76
      6 years ago

      I did NOT install on another toon,....I have been a player of SWGOH for 4 years.

      how do I contact customer support,...I need and email address please.,...or phone number please.

      • GrampaTim76's avatar
        GrampaTim76
        6 years ago

        If someway I could get the 60 of the mk6 ath.medipacs back ,...then I don't have to spend 2 weeks re-doing the gear.

        see attached pic of what I need back.

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