Lost 70 Dark Side Currency because of Connection Error and restarting game...
Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Oneplus 6
OS Version Oxygen OS 10.3.10
Ally Code: (Find it here: http://bit.ly/AllyCode ) 638925342
What type of issue do you have? Network/Connection
How often does the bug occur? Rarely (0% - 9%)
Summarize your bug Lost 70 Dark Side Currency because of Connection Error and restarting game...
Steps: How can we find the bug ourselves?
Connection Type Wifi
Please select your region Europe
Country Hungary
Just today morning wanted to play Tier VI for collecting Ability Material Ultimate.
When i joined, i got message about connection error, and it restarts the game. I lost 70 Dark Side Currency because of that.
If game didn't let me play Tier VI, then at least shouldn't take away from me the 70 D.S.Currency.
I would like to ask them back.
Hi @ToorRok and sorry to hear that.
We have checked the logs we have access to and were unable to see any reason for the freeze you encountered. Can you please take a look at our troubleshooting guide in the hopes of avoiding this in the future. Hope this helps!
Unfortunately, we will be unable to refund any Dark Side energy used. Sorry!
