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peter21adrian's avatar
peter21adrian
Seasoned Novice
5 months ago
Solved

Lost Access to Main Account – 12M GP, All GLs R7+, Kyber 3 GAC

I’m experiencing a serious issue with my Star Wars: Galaxy of Heroes account. After a recent login, the game opened a new, empty account, instead of my original one. My original account had: - Abov...
android
  • EA_Lanna's avatar
    EA_Lanna
    5 months ago

    Hi folks, 

    Delighted to share that this issue should now be resolved.

    Thank you for your patience while we worked on this for you!

    - EA_Lanna

NoahSpero's avatar
NoahSpero
Newcomer
5 months ago

When I try log on it asks have I played before and to link my account. (Allycode 669-368-458)

If I press i’ve played before and linked my account it just goes back to the same screen asking if ive played before (essentially stuck in a loop).

I also can’t unlink and relink because the game stops me with “You can’t unlink your account” on iOS 

  • Masterdon2012's avatar
    Masterdon2012
    Seasoned Novice
    5 months ago

    Same issue I can't access on pc or mobile 

    And I'm not starting again been playing since the start

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