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peter21adrian's avatar
peter21adrian
Seasoned Novice
21 days ago
Solved

Lost Access to Main Account – 12M GP, All GLs R7+, Kyber 3 GAC

I’m experiencing a serious issue with my Star Wars: Galaxy of Heroes account. After a recent login, the game opened a new, empty account, instead of my original one. My original account had: - Abov...
android
  • EA_Lanna's avatar
    EA_Lanna
    19 days ago

    Hi folks, 

    Delighted to share that this issue should now be resolved.

    Thank you for your patience while we worked on this for you!

    - EA_Lanna

Gerel's avatar
Gerel
Newcomer
23 days ago

I forgot my player ID but I have the receipt for the game and it's the same Gmail but different phone my other phone exploded in my room I need help no one is helping me 

  • EA_Pythia's avatar
    EA_Pythia
    Icon for Community Manager rankCommunity Manager
    23 days ago

    Hello Gerel​,

    please contact the SWAGOH Support, so they can hopefully help you access your account again. We don't have access to account details here in the forum. However, without your player ID, it won't be possible to find your account.

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