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peter21adrian's avatar
peter21adrian
Seasoned Novice
6 months ago
Solved

Lost Access to Main Account – 12M GP, All GLs R7+, Kyber 3 GAC

I’m experiencing a serious issue with my Star Wars: Galaxy of Heroes account. After a recent login, the game opened a new, empty account, instead of my original one. My original account had: - Abov...
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  • EA_Lanna's avatar
    EA_Lanna
    6 months ago

    Hi folks, 

    Delighted to share that this issue should now be resolved.

    Thank you for your patience while we worked on this for you!

    - EA_Lanna

Gerel's avatar
Gerel
Newcomer
6 months ago

I forgot my player ID but I have the receipt for the game and it's the same Gmail but different phone my other phone exploded in my room I need help no one is helping me 

EA_Pythia's avatar
EA_Pythia
Icon for Community Manager rankCommunity Manager
6 months ago

Hello Gerel​,

please contact the SWAGOH Support, so they can hopefully help you access your account again. We don't have access to account details here in the forum. However, without your player ID, it won't be possible to find your account.

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