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peter21adrian's avatar
peter21adrian
Seasoned Novice
5 months ago
Solved

Lost Access to Main Account – 12M GP, All GLs R7+, Kyber 3 GAC

I’m experiencing a serious issue with my Star Wars: Galaxy of Heroes account. After a recent login, the game opened a new, empty account, instead of my original one. My original account had: - Abov...
android
  • EA_Lanna's avatar
    EA_Lanna
    5 months ago

    Hi folks, 

    Delighted to share that this issue should now be resolved.

    Thank you for your patience while we worked on this for you!

    - EA_Lanna

esweezy17's avatar
esweezy17
Seasoned Newcomer
5 months ago

Update: Still doesn’t load at all and is stuck on loading cantina on my phone. However I found out my ipad still works when accessing the game so I have been using that to play. Quite the inconvenience but if others have another device please try them

esweezy17's avatar
esweezy17
Seasoned Newcomer
5 months ago

Update 2: Still cant load the app on my phone

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