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peter21adrian's avatar
peter21adrian
Seasoned Novice
2 months ago
Solved

Lost Access to Main Account – 12M GP, All GLs R7+, Kyber 3 GAC

I’m experiencing a serious issue with my Star Wars: Galaxy of Heroes account. After a recent login, the game opened a new, empty account, instead of my original one. My original account had: - Abov...
android
  • EA_Lanna's avatar
    EA_Lanna
    2 months ago

    Hi folks, 

    Delighted to share that this issue should now be resolved.

    Thank you for your patience while we worked on this for you!

    - EA_Lanna

Da_B0YS's avatar
Da_B0YS
New Traveler
2 months ago

Why does it keep trying to get me to start a whole new game? It gives no option to sign in my account. Just wants me to start over. Been playing since near day 1. Yall need to fix this. This happens way too many times. I don't want to Uninstall and reinstall again. 

1nz2rmqjvo3t's avatar
1nz2rmqjvo3t
Seasoned Newcomer
2 months ago

I'm having the exact same trouble its happened to me several times I've closed the game and reopened it I've even had to uninstall and reinstall before but it's not working for me this time I've tried deleting the new game guest account it starts with and an option at the start on load up said "have an account" which want year and month if birth but keeps starting a new game 

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