Hi folks,
Delighted to share that this issue should now be resolved.
Thank you for your patience while we worked on this for you!
- EA_Lanna
Ally code: 723-919-591
Player id: lam-gSUkTuu-bpQViHHATQ
I recently swapped over to a new phone. From s21 to s23. When starting the game it starts with a loading screen and the option "have an account?" In the opening cutscene. I input the date of my age, over 18. The game resets but it is now only allowing me to play a guest account.
Things done so far:
Uninstalled/reinstalled the game after clear cache and data from the game itself and Google Play services.
Played through the tutorial section so I can attempt to link (see attached picture)
Play services are set to my default account.
While I am still able to long into PC and my old phone, I'd rather have just be on one device now.
