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peter21adrian's avatar
peter21adrian
Seasoned Novice
15 days ago
Solved

Lost Access to Main Account – 12M GP, All GLs R7+, Kyber 3 GAC

I’m experiencing a serious issue with my Star Wars: Galaxy of Heroes account. After a recent login, the game opened a new, empty account, instead of my original one. My original account had: - Abov...
android
  • EA_Lanna's avatar
    EA_Lanna
    14 days ago

    Hi folks, 

    Delighted to share that this issue should now be resolved.

    Thank you for your patience while we worked on this for you!

    - EA_Lanna

Player_ag993gk5's avatar
Player_ag993gk5
Rising Traveler
17 days ago

I have trouble to login in the game from my phone. The app continue to tell me that it need WIFI access and forced me to start a new account. Tried everything - cleared the cache, reinstalled the app, connected to a wifi - still cant login. There is an error when i try to login to EA in the app, didnt see other options for login like google/facebook.

My account work on PC client, so the problem is only on the Android version. Looks like it dosnt have access to google..

This is a screenshot of error when i try to connect to EA servers i game.

My ally code is : 393532297

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