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peter21adrian's avatar
peter21adrian
Seasoned Novice
6 months ago
Solved

Lost Access to Main Account – 12M GP, All GLs R7+, Kyber 3 GAC

I’m experiencing a serious issue with my Star Wars: Galaxy of Heroes account. After a recent login, the game opened a new, empty account, instead of my original one. My original account had: - Abov...
android
  • EA_Lanna's avatar
    EA_Lanna
    6 months ago

    Hi folks, 

    Delighted to share that this issue should now be resolved.

    Thank you for your patience while we worked on this for you!

    - EA_Lanna

DarthBigNoodle's avatar
DarthBigNoodle
New Rookie
6 months ago

I restarted the app, cleaned the cache, un installed and re installed the app 

I got logged into a level 1 new account, when trying to connect to my original account I go to settings, but the connect button has disappeared.

I'm on Android .

Also the PC version just don't load the game at all.

so2tn6dchtsf's avatar
so2tn6dchtsf
Rising Rookie
6 months ago

Also tried every solution possible but i just don't have the "Have any accounts?" button anymore

  • ChrisY2C's avatar
    ChrisY2C
    New Traveler
    6 months ago

    "Have an account?" is not showing.

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