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peter21adrian's avatar
peter21adrian
Seasoned Novice
2 months ago
Solved

Lost Access to Main Account – 12M GP, All GLs R7+, Kyber 3 GAC

I’m experiencing a serious issue with my Star Wars: Galaxy of Heroes account. After a recent login, the game opened a new, empty account, instead of my original one. My original account had: - Abov...
android
  • EA_Lanna's avatar
    EA_Lanna
    2 months ago

    Hi folks, 

    Delighted to share that this issue should now be resolved.

    Thank you for your patience while we worked on this for you!

    - EA_Lanna

190kqwvldwwc's avatar
190kqwvldwwc
Seasoned Novice
2 months ago

The swgoh game loads but can not read data from Google play.  Swgoh forces me to start as a brand new player.  Google play data shows up on other games though so wondering if it is an EA connectivity issue? 

KaillerX2's avatar
KaillerX2
Rising Traveler
2 months ago

I have this too. Can't get into my real account. I can only play as gusta acxount which is no good to me when I have over 10 years of progress. Open tickets and tried to get EA help but nothing.

  • Yangel_beats's avatar
    Yangel_beats
    New Rookie
    2 months ago

    I tried to upgrade  guest account to get the "Connect" button but it didn't work. I guess this bug will be fixed soon.

About SWGOH Technical Issues

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