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peter21adrian's avatar
peter21adrian
Seasoned Novice
9 days ago
Solved

Lost Access to Main Account – 12M GP, All GLs R7+, Kyber 3 GAC

I’m experiencing a serious issue with my Star Wars: Galaxy of Heroes account. After a recent login, the game opened a new, empty account, instead of my original one. My original account had: - Abov...
android
  • EA_Lanna's avatar
    EA_Lanna
    7 days ago

    Hi folks, 

    Delighted to share that this issue should now be resolved.

    Thank you for your patience while we worked on this for you!

    - EA_Lanna

so2tn6dchtsf's avatar
so2tn6dchtsf
Rising Rookie
10 days ago

I finished playing last night and gone back to sleep, but when I opened SWGOH, my account was gone, I reinstalled the app, but it only starts on the beginning of the game, I can't see the guest mode and "Have an account?" button, I even searched those in settings but the game only forces me to start over again. I was on lvl 82 and I played nearly every day. I'm not going to start from the beginning. Any developers present, please help me...

KaillerX2's avatar
KaillerX2
Rising Traveler
10 days ago

Same has happenned to me. I was plating yesterday. Opened today and it loaded the begginer tutorial. No option to link to account. Tried uninstalling and all that. Still only has me as guest account.

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