Forum Discussion

Seasoned Novice

6 months ago

Solved

Lost Access to Main Account – 12M GP, All GLs R7+, Kyber 3 GAC

I’m experiencing a serious issue with my Star Wars: Galaxy of Heroes account. After a recent login, the game opened a new, empty account, instead of my original one. My original account had: - Abov...

android

EA_Lanna
6 months ago
Hi folks,

Delighted to share that this issue should now be resolved.

Thank you for your patience while we worked on this for you!

- EA_Lanna

garmail

New Rookie

6 months ago

I cannot login to my account in-game. I can login to webstore which shows all correctly but can't get in-game. Will lose TB deployment, raid score and conquest red chest which I have been able to do every single time.

Have I been hacked or is this issue CG side?

garmail
New Rookie
6 months ago
So the issue seems to be with Google Play and EA Connect not working. When I press the EA Connect link it gives the error message shown on the picture.
so2tn6dchtsf
Rising Rookie
6 months ago
You're not alone...
so2tn6dchtsf
Rising Rookie
6 months ago
No, you haven't been hacked, everyone is experiencing this