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peter21adrian's avatar
peter21adrian
Seasoned Novice
5 months ago
Solved

Lost Access to Main Account – 12M GP, All GLs R7+, Kyber 3 GAC

I’m experiencing a serious issue with my Star Wars: Galaxy of Heroes account. After a recent login, the game opened a new, empty account, instead of my original one. My original account had: - Abov...
android
  • EA_Lanna's avatar
    EA_Lanna
    5 months ago

    Hi folks, 

    Delighted to share that this issue should now be resolved.

    Thank you for your patience while we worked on this for you!

    - EA_Lanna

garmail's avatar
garmail
New Rookie
5 months ago

I cannot login to my account in-game. I can login to webstore which shows all correctly but can't get in-game. Will lose TB deployment, raid score and conquest red chest which I have been able to do every single time.

Have I been hacked or is this issue CG side?

  • garmail's avatar
    garmail
    New Rookie
    5 months ago

    So the issue seems to be with Google Play and EA Connect not working. When I press the EA Connect link it gives the error message shown on the picture.

  • so2tn6dchtsf's avatar
    so2tn6dchtsf
    Rising Rookie
    5 months ago

    You're not alone...

  • so2tn6dchtsf's avatar
    so2tn6dchtsf
    Rising Rookie
    5 months ago

    No, you haven't been hacked, everyone is experiencing this

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