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peter21adrian's avatar
peter21adrian
Seasoned Novice
2 months ago
Solved

Lost Access to Main Account – 12M GP, All GLs R7+, Kyber 3 GAC

I’m experiencing a serious issue with my Star Wars: Galaxy of Heroes account. After a recent login, the game opened a new, empty account, instead of my original one. My original account had: - Abov...
android
  • EA_Lanna's avatar
    EA_Lanna
    2 months ago

    Hi folks, 

    Delighted to share that this issue should now be resolved.

    Thank you for your patience while we worked on this for you!

    - EA_Lanna

Shwshnkr2dmption's avatar
Shwshnkr2dmption
Seasoned Newcomer
2 months ago

When loading, the game does not connect to Google Play Services and goes straight to a level 1 account! I tried erasing the cache, i did even erase game data but nothing works! And nobody bothered making an announcement or fix the issue.. this is frustrating

BB8472's avatar
BB8472
Seasoned Newcomer
2 months ago

Same here I'm able to get into my local copy of my lower account however there is no chat and no Google switching anything. Seems like this always happens right in the middle of a Guild event. Has anybody heard any updates on this yet is it's getting ridiculous this is the second time what in 3 months or less

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