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peter21adrian's avatar
peter21adrian
Seasoned Novice
2 months ago
Solved

Lost Access to Main Account – 12M GP, All GLs R7+, Kyber 3 GAC

I’m experiencing a serious issue with my Star Wars: Galaxy of Heroes account. After a recent login, the game opened a new, empty account, instead of my original one. My original account had: - Abov...
android
  • EA_Lanna's avatar
    EA_Lanna
    2 months ago

    Hi folks, 

    Delighted to share that this issue should now be resolved.

    Thank you for your patience while we worked on this for you!

    - EA_Lanna

2zuk37x702x2's avatar
2zuk37x702x2
Seasoned Newcomer
2 months ago

I tried to log in a couple days ago and today and I wasn't able to get into my account that I've had for almost a year now on android. When I boot the game up now it forces me to make a new account how do I fix this?

shibbyshibs's avatar
shibbyshibs
Rising Newcomer
2 months ago

Same issue since last night too, ruined my streak. Any thing we can do ive never had this happened and worried my account i spent a lot of money building is going to be gone or something 

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