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peter21adrian's avatar
peter21adrian
Seasoned Novice
9 days ago
Solved

Lost Access to Main Account – 12M GP, All GLs R7+, Kyber 3 GAC

I’m experiencing a serious issue with my Star Wars: Galaxy of Heroes account. After a recent login, the game opened a new, empty account, instead of my original one. My original account had: - Abov...
android
  • EA_Lanna's avatar
    EA_Lanna
    7 days ago

    Hi folks, 

    Delighted to share that this issue should now be resolved.

    Thank you for your patience while we worked on this for you!

    - EA_Lanna

Sober-moon123's avatar
Sober-moon123
Seasoned Newcomer
8 days ago

So i haven't played for a few days and I tried to get on and it started me on a new account I tried to go to settings and I have no connect button I even tried to uninstall and reinstall and it's still not showing it. I play on android so I have to go through Google play I don't know what to do so if someone can help me figure this out it would be greatly appreciated, I only know the gmail for the account and only have my friend code.

  • Stryker3400's avatar
    Stryker3400
    Rising Novice
    8 days ago

    I have the same issue

  • x2zof9c1gyvn's avatar
    x2zof9c1gyvn
    Seasoned Newcomer
    8 days ago

    I have the same issue I have turn off my phone, delete catche, data reinstall the game and nothing. 

  • b3e2027de6b67ca3's avatar
    b3e2027de6b67ca3
    8 days ago

    I see many players have this problem (me too) I hope this fix fast

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