Forum Discussion

peter21adrian's avatar
peter21adrian
Seasoned Novice
7 days ago
Solved

Lost Access to Main Account – 12M GP, All GLs R7+, Kyber 3 GAC

I’m experiencing a serious issue with my Star Wars: Galaxy of Heroes account. After a recent login, the game opened a new, empty account, instead of my original one. My original account had: - Abov...
android
  • EA_Lanna's avatar
    EA_Lanna
    5 days ago

    Hi folks, 

    Delighted to share that this issue should now be resolved.

    Thank you for your patience while we worked on this for you!

    - EA_Lanna

y6wciwq72boa's avatar
y6wciwq72boa
6 days ago

I lost access to my account. How can I restore my previously linked Google email account? I mistakenly linked a guest account to my main account. This happened today. Is it possible to roll back my account to a few days ago?

EA_Lanna's avatar
EA_Lanna
Icon for Community Manager rankCommunity Manager
6 days ago

Hi y6wciwq72boa​,

I'm honestly not sure. Your best bet would be to share the Ally Code from the SWGOH account you want to recover with the support team. They'll do their best to help restore the account if it's possible from there. 

- EA_Lanna

About SWGOH Technical Issues

Get help and discuss troubleshooting for Star Wars: Galaxy of Heroes with other players.25,171 PostsLatest Activity: 15 minutes ago