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peter21adrian's avatar
peter21adrian
Seasoned Novice
15 days ago
Solved

Lost Access to Main Account – 12M GP, All GLs R7+, Kyber 3 GAC

I’m experiencing a serious issue with my Star Wars: Galaxy of Heroes account. After a recent login, the game opened a new, empty account, instead of my original one. My original account had: - Abov...
android
  • EA_Lanna's avatar
    EA_Lanna
    13 days ago

    Hi folks, 

    Delighted to share that this issue should now be resolved.

    Thank you for your patience while we worked on this for you!

    - EA_Lanna

dkmk7xthl7x5's avatar
dkmk7xthl7x5
New Novice
14 days ago

Hello,

I can no longer access my original Star Wars: Galaxy of Heroes account.

My ally code was: 643-445-114

I always land in a new account (name: Wes Terallo, ID: Sg6E1hlSyOpNoFSo6wt_A) and there's no option to connect to Google Play or switch accounts.

I’ve tried clearing cache, reinstalling, and using the same Google account I used before – nothing worked.

Please help me recover access to my original account.

Thank you!

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