Lost access to STAR WARS™: Galaxy of Heroes Web Store

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? Web site
OS Version doesn't matter
Ally Code: (Find it here: http://bit.ly/AllyCode ) 136-171-815
What type of issue do you have? Other
How often does the bug occur? Every time (100%)
Summarize your bug Lost access to STAR WARS™: Galaxy of Heroes Web Store
Steps: How can we find the bug ourselves? If you follow the instructions "I’ve already linked my game account" (https://help.ea.com/en-tr/help/star-wars/star-wars-galaxy-heroes/star-wars-galaxy-of-heroes-web-store/) At step 3 I get the error "Code request failed. Try again"
Connection Type Wifi
Please select your region Asia
Country uzbekistan

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Hello, I lost the ability to enter the web store.

Made a request to the support chat. #130582479.

They recommended to write here.