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corncobmandhwo's avatar
corncobmandhwo
Seasoned Vanguard
2 years ago
Solved

Lost buttons during GA battle

Hi there! During today’s GA match (Wampine vs. Trench/Dooku/Nest) the game decided to loose the buttons resulting in a timeout loss. Please fix asap.
bug
  • EA_Gunner's avatar
    EA_Gunner
    2 years ago

    This can happen for a variety of reasons but is usually the result of a battle crash. We explained it a while ago HERE. If you see this more often, please follow our troubleshooting steps from this article.

    Please do not disconnect your internet connection or use flight mode for the battles.
EA_Gunner's avatar
EA_Gunner
Icon for EA QV Team rankEA QV Team
2 years ago

This can happen for a variety of reasons but is usually the result of a battle crash. We explained it a while ago HERE. If you see this more often, please follow our troubleshooting steps from this article.

Please do not disconnect your internet connection or use flight mode for the battles.
corncobmandhwo's avatar
corncobmandhwo
Seasoned Vanguard
2 years ago

Well, in the post you are asking for providing information when this bug occurs. That’s exactly what I have done.

With respect to your comment/question: No, there has been no disconnection on my end. I have been using the wifi at home. I haven’t switched to airplane mode either. Wamps took out Dooku and the buttons went poof. 

When looking at the screenshot, you can still see Dooku in the turn order, despite being already killed. No idea whether that’s pointing to something or whether it’s just a turn order update issue.

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