Forum Discussion

6 years ago

Solved

Lost gear pieces + missing TW

Product: Star Wars: Galaxy of Heroes Platform:Android Phone What type of device are you experiencing the issue with? s7 edge OS Version 9 Ally Code: (Find it here: http://bit.ly/AllyCode ) 344-68...

bug

CG_MindTricks
6 years ago
@CEO_Rago Thanks for the tag,

@Ishtariss I checked your account and can see that you equipped 1 Mk 5 A/KT Stun Gun on Canderous Ordo yesterday. Maybe that's what you were referring to?
Additionally, I checked your account in the backend for any potential errors in the past 2 days and didn't find anything to indicate that anything went missing from your account.

CEO_Rago

Hero (Retired)

6 years ago

Hey @Ishtariss ,

after yesterday’s update there was an issue that caused the territory war to disappear. The TW is now rescheduled for today to start and every player above lvl 60 will receive 150 crystals as compensation. For more information see the official Developer post .

About your missing gear:

I‘ll tag the SWGoH Support Team. After they check your case they will decide how to proceed ( @CG_MindTricks ).

Regards

CG_MindTricks
EA Staff (Retired)
6 years ago
@CEO_Rago Thanks for the tag,

@Ishtariss I checked your account and can see that you equipped 1 Mk 5 A/KT Stun Gun on Canderous Ordo yesterday. Maybe that's what you were referring to?
Additionally, I checked your account in the backend for any potential errors in the past 2 days and didn't find anything to indicate that anything went missing from your account.