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Rohndo's avatar
Rohndo
4 years ago
Solved

mis

Product: Star Wars: Galaxy of Heroes Platform:Android Phone What type of device are you experiencing the issue with? Samsung Galaxy S21 Ultra OS Version 11 Ally Code: (Find it here: http://bit.ly...
bug
  • EA_UltraSlide's avatar
    EA_UltraSlide
    4 years ago

    Hi @Rohndo 

    We have checked your account and can see that you have gained 20 Maul shards (5x4) during this current Conquest to leave you with a current total today of 235 Maul shards.

    These were all purchased for 525 Conquest Credits and happened on Oct 12th (10:28:43pm UTC), 14th (12:57:44pm UTC). 15th (10:27:38pm UTC) and 17th (2:46:04pm UTC).

EA_UltraSlide's avatar
EA_UltraSlide
Icon for EA Staff rankEA Staff
4 years ago

Hi @Rohndo 

We have checked your account and can see that you have gained 20 Maul shards (5x4) during this current Conquest to leave you with a current total today of 235 Maul shards.

These were all purchased for 525 Conquest Credits and happened on Oct 12th (10:28:43pm UTC), 14th (12:57:44pm UTC). 15th (10:27:38pm UTC) and 17th (2:46:04pm UTC).

  • Rohndo's avatar
    Rohndo
    4 years ago

    Thank you for the response! Did I not also collect 20 Maul Shards during the previous Conquest? Meaning the count should be at 240?

    • EA_UltraSlide's avatar
      EA_UltraSlide
      Icon for EA Staff rankEA Staff
      4 years ago

      Hello there @Rohndo 

      We checked for your previous Conquests.

      • In this Conquest, you purchased 20 Maul shards.
      • In the previous Conquest, you earned 90 Maul shards (4th October) and purchased 20 Maul shards (21st, 22nd, 23rd and 24th of September).
      • The the conquest before this, you earned 90 Maul shards (15th September) and purchased 15 Maul shards (3rd, 3rd and 4th of September).

      This leaves you with your current total of 235 Maul shards.

      • Rohndo's avatar
        Rohndo
        4 years ago

        Must have been my mistake and believing I had purchased all Maul shipments 2 conquests ago. Thanks a bunch for putting in the work verifying this!

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