missing crysts in squad arena

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Redmi 6
OS Version 9
Ally Code: (Find it here: http://bit.ly/AllyCode ) 377-127-475
What type of issue do you have? Gameplay
How often does the bug occur? Every time (100%)
Summarize your bug I fight for the first place in squad arena, but rey always has ulti bug. I had more than 2 minutes, and she was alone, and my team was full, and I cant won. So i finished only the 5th place and not the first. Can you give me back (500-300=) 200 crysts?? Thx
Steps: How can we find the bug ourselves? i dont know.
Connection Type Mobile
Please select your region Europe
Country Hungary

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I fight for the first place in squad arena, but rey always has ulti bug. I had more than 2 minutes, and she was alone, and my team was full, and I cant won. So i finished only the 5th place and not the first. Can you give me back (500-300=) 200 crysts?? Thx