Missing darth revan shardd

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? iPhone 14 Pro max
OS Version 18.1.1
Ally Code: (Find it here: http://bit.ly/AllyCode )592-251-948
What type of issue do you have? Missing Rewards
How often does the bug occur? Every time (100%)
Summarize your bug I completed the earth revan quest but I’m still missing 30 revan shards to unlock the character.
Steps: How can we find the bug ourselves? Please provide the missing shards for the character
Connection Type Mobile
Please select your region North America
Country United States

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Please find attached photo proof that the quest is completed and see the missing shards stated below the character model.