Missing DS TB Rewards after Update
Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? Apple iPhone X
OS Version iOS 11.3.1
Ally Code: (Find it here: http://bit.ly/AllyCode ) 986-868-844
What type of issue do you have? Missing Rewards
How often does the bug occur? Rarely (0% - 9%)
Summarize your bug I have not yet received my DS TB rewards that were supposed to be sent today, after the update. I was in a different guild for last DS TB (DoE), then I joined TIE ForceField. Another guildmate of mine, was also in a different guild for last DS TB, he joined TIE ForceField the same day with me -- but he has received his rewards. I wanted to flag this for review.
Steps: How can we find the bug ourselves? I'm not sure how you can track / test this, but I assume you have ways to determine if rewards were sent [or missing].
Connection Type Wifi
Please select your region North America
Country United States of America
I've reached out to a few other people in my guild, that were also in a different guild for last DS TB (we're an alliance, and we recently re-shuffled) - and I'm getting several reports of people that have received their rewards ... yet I have not.
Hola a todos,
Lamentamos las molestias, definitivamente hubo algunas cuentas que aún no recibieron recompensas de TB. Trabajaremos para rectificar el problema lo antes posible. Su paciencia y apoyo son muy apreciados.
Este post habla sobre el problema que tuvimos y el seguimiento previsto: Canceled Territory Battles Rewards Coming Today! UPDATED
Hello all,
We are very sorry for the inconvenience, there were definitely some accounts that did not yet receive TB rewards. We will work to rectify the issue as soon as possible. Your patience and support is greatly appreciated.
This post talks about the issue we had and the intended follow up:
