Forum Discussion

Not applicable

3 years ago

Solved

Missing EA Connect button for web store access

Product: Star Wars: Galaxy of Heroes Platform:Apple iPhone What type of device are you experiencing the issue with? iPhone OS Version 16.1.1 Ally Code: (Find it here: http://bit.ly/AllyCode ) 374...

bug

EA_Gunner
3 years ago
@captivegecko You must be 18 years old in order to see/access EA Connect button, regardless of geo-location. You are under 18 according to your account information. If the date of birth on your account is incorrect, please reach out to EA Help.

EA_Gunner

EA QV Team

3 years ago

@captivegecko You must be 18 years old in order to see/access EA Connect button, regardless of geo-location. You are under 18 according to your account information. If the date of birth on your account is incorrect, please reach out to EA Help.

captivegecko

Not applicable

3 years ago

Thanks for the information. I am older than 18 years of age so I'm not quite sure why it says I'm younger. Could you provide a link for the EA help so that I can get this resolved. I am not quite sure where to submit the request. UPDATE: Never mind, I found where to go to submit a request. Thanks for your help in identifying the problem. 🙂