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Marcelo_Schoen's avatar
Marcelo_Schoen
6 years ago
Solved

Missing Fleet Arena Rewards

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Alcatel A5
OS Version Android 6.0
Ally Code: (Find it here: http://bit.ly/AllyCode ) 222.674.894
What type of issue do you have? Missing Rewards
How often does the bug occur? Rarely (0% - 9%)
Summarize your bug Did not receive my Fleet Arena rewards for today ( 05/15/20 )
Steps: How can we find the bug ourselves? Reward did not came up. Tried to close/open, refresh, nothing came up
Connection Type Wifi
Please select your region South America
Country Brazil

‌

My Fleet Arena rewards didn't show up. Tried to re-open the game, refresh the screen by entering different parts of the game and  nothing solved it. 

bug

4 Replies

  • CG_MindTricks's avatar
    CG_MindTricks
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    6 years ago
    @Marcelo_Schoen Hi there, I checked your account today and it looks like there was a delay, but you eventually got them. Glad it got sorted.
    Thank you.
  • Marcelo_Schoen's avatar
    Marcelo_Schoen
    6 years ago

    You looked into today ? After that day all good, but on on THAT day i did not get them. I'm quite active in the game and would surely see the rewards if they WERE THERE. 

    Is it possible to list my claimed daily fleet rewards? I NEVER skips them, none of them actually.

  • CG_MindTricks's avatar
    CG_MindTricks
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    6 years ago
    @Marcelo_Schoen Hey, so due to the timezone difference it may be a bit confusing, but on 15/05/2020 you claimed Fleet Arena rank rewards 2 times (one was from the previous day).
    You claimed Fleet Arena Rank 119 rewards on 15/05/2020 at 11:53am UTC and you also claimed Fleet Arena Rank 156 rewards on 15/05/2020 at 10:00pm UTC.
  • Marcelo_Schoen's avatar
    Marcelo_Schoen
    6 years ago

    Ok, thanks for the info. Will be a really good feature if i could see inside the game this kind of info. Would help to minimize any question regarding missing rewards. I believe if the game could display the latest claimed rewards ( limit to 2-3 days ) there will be no doubt or confusion.

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