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Sibbi316's avatar
Sibbi316
3 years ago
Solved

Missing hyperdrive

Hello there @EA_HighCommand, I bought the hyperdrive 06.05.22 and didnt receive it. I sended every proof of the purchase via Tickets and the Hotline said the proofs where ok but they cant activate ...
bug
  • EA_Gunner's avatar
    EA_Gunner
    3 years ago

    Hello @Sibbi316 

    Thanks for your patience. The team added the HDB to your account a few hours ago. 

Sibbi316's avatar
Sibbi316
3 years ago

Hallo again @EA_Gunner 

I contacted Google und they sended me a proof of the billing. Sadly it is written german. But they say the transaction has been succesfull.

EA_Gunner's avatar
EA_Gunner
Icon for EA QV Team rankEA QV Team
3 years ago

@Sibbi316 

Thanks for the update. I will reach out to the team again. 

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