Missing Jedi Knight Revan Lightspeed Bundle

Product: Star Wars: Galaxy of Heroes
Platform:iOS
What type of device are you experiencing the issue with? iPhone
OS Version 18.1.1
Ally Code: (Find it here: http://bit.ly/AllyCode ) 445394119
What type of issue do you have? Missing Rewards
How often does the bug occur? Every time (100%)
Summarize your bug Purchased Jedi Knight Revan Bundle - received crystals instead. Would greatly appreciate the correct characters being credited to my account 🙂
Steps: How can we find the bug ourselves? Check purchase history, and compare to account
Connection Type Wifi
Please select your region Australia
Country Australia

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Just hoping to get my characters 🙂 see screenshots for proof of purchase