Solved
Missing Jedi Knight Revan shards
Hi all,
We've received multiple reports of missing Jedi Knight Revan shards after completing different tiers of the event, getting a connection error (Error Code 3.0) and forced client restart.
Initial investigation indicates that the issue affected players active between 08:13 - 08:32 UTC on 31/01/2019, right after the "Legend of the Old Republic Ancient Journey" event became active.
If you are one of the players affected please provide your Ally Code and we will come back with updates as soon as possible.
No additional details required at this time.
Thank you and apologies for the inconvenience.
- Thank you all for your patience while we were looking into this.
Closing this thread and for any pending missing rewards from the Jedi Knight Revan event for players who completed different tiers on 31/01/2019, please refer to this new thread:
https://answers.ea.com/t5/Bug-Reports/Completed-Revan-event-on-31-01-and-still-missing-portraits-mats/m-p/7429538/thread-id/22777
Thank you.
