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Agathron's avatar
Agathron
Seasoned Newcomer
2 months ago

Missing light speed bundle purchase

Hi,

I tried buying the Jabba’s entourage Lightspeed bundle and I didn’t receive the rewards nor do I see it in stores anymore.  I went to a character and saw the option there when looking for shards but when I clicked on it it said I had already bought it and there was a limit of one and I needed to wait 10 minutes or check my inbox.   I have yet to receive the rewards so was hoping for some help.

My ally code is 176-179-445

Thanks!

 

3 Replies

  • Your previous purchase failed, and you were not charged. Try using a different store. If you see the bundle, tap on it to cancel the pending purchase. 

  • Agathron's avatar
    Agathron
    Seasoned Newcomer
    2 months ago

    I tried the webstore and just get a message that says @Oops something went wrong.”  I don’t see the bundle in the store in the iOS app.  Is there another store I can try?

  • Agathron's avatar
    Agathron
    Seasoned Newcomer
    2 months ago

    I also tried the store on the pc client and it’s not there.  Tried both going directly to the store and by going to a character in the pack to search for shards, but I don’t see the  pack as an option to purchase.  Would be great to get this resolved before the pack disappears from the store.  Thanks!

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