Missing mods
Product: Star Wars: Galaxy of Heroes Platform:Android Phone What type of device are you experiencing the issue with? Xiaomi OS Version Android 11 Ally Code: (Find it here: http://bit.ly/AllyCode ...
Forum Discussion
EA_Gunner
EA QV Team
EA QV TeamMod Inventory issues were solved on September 2 already. We checked your account information and could not confirm any missing mods from your inventory.
Mod Inventory issues were not resolved and a lot of players will take offence at that insinuation.
One of our guild members, Ben Kryze (ally code 295-486-865) lost all of his Mods, even the equipped ones and he was insultingly told that he sold them. You have to unequip every mod before selling and I guarantee it that no real investigation was put in place towards his account.
As a guild member of his i will be looking to follow up on this and ensure that he is either fully compensated for a large number of mods and credits or to have his mods restored. I am gathering further information from him at this moment.
Can you please take the time to tell me exactly why someone would choose to sell all their mods except for 1 character?
Also, i believe that this mod bug is related to the Error Code 9 that quite a few of your customer base suffered as noted previously in bugs. It also gave me the same code when using a direct chat option within game. So, there is an obvious fault within the coding of the mods update and it needs resolved, players compensated (those affected) and a serious reply to an ongoing issue which is affecting players. Also TW is starting soon, how are these players going to feel about this not being able to feel of help.
Also, i believe that this mod bug is related to the Error Code 9 that quite a few of your customer base suffered as noted previously in bugs. It also gave me the same code when using a direct chat option within game. So, there is an obvious fault within the coding of the mods update and it needs resolved, players compensated (those affected) and a serious reply to an ongoing issue which is affecting players. TW is starting soon, how are these players going to feel about this not being able to feel of help.
