Forum Discussion

DunkMasterTeame's avatar
5 years ago
Solved

Missing 'New Player Early Game Change' Characters

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? New Player Character * of issue do you have? Missing Rewards
How often does the bug occur? Every time (100%)
Summarize your bug Looking at the title update, and the new player character changes my account was not included. Missing: JKA 1* Ahsoka Tano 1* Old Ben 3* Rey(scav) 1* MG 3* KRU 1* DT 1*
Steps: How can we find the bug ourselves?
Connection Type
Please select your region North America
Country USA

The picture is From May 04 21 at ~2100 

Looking at the title update, and the new player character changes my account was not included. Missing:

JKA 1*
Ahsoka Tano 1*
Old Ben 3*
Rey(scav) 1*
MG 3*
KRU 1*
DT 1*

  • Hi guys,

    Some changes were made to prevent more players getting affected by the account reset issue. Once this has been resolved, you should then get the 'New Player Early Game Change' characters.

    Please see the below forum post for more information.

    Forum Post

12 Replies

  • EA_UltraSlide's avatar
    EA_UltraSlide
    Icon for EA Staff rankEA Staff
    5 years ago

    Hi guys,

    Some changes were made to prevent more players getting affected by the account reset issue. Once this has been resolved, you should then get the 'New Player Early Game Change' characters.

    Please see the below forum post for more information.

    Forum Post

  • I have the same problem. I didn’t get the death trooper at 1*. My ally code is 648-341-334. In India.

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