Forum Discussion

Seasoned Rookie

9 years ago

Missing raid rewards

Hi, My ally ID cascor 159-611-452 Few issues: 1. We completed heroic pit raid and I got the in-game letter showing my rank was 5 which is fine. However, after I claimed the reward, I actua...

bug

EA_Andy

EA Staff (Retired)

9 years ago

Hi @leoceryw

For any missing content queries you would need to speak with one of our game advisers so they can look into this further for you.

To contact an adviser please follow the steps below:

1. Click on the following link: http://help.ea.com/ (once there make sure that your country is correctly select in top left hand corner of Help.EA.com)
2. Make sure you are logged in (top right corner) and select 'Help with Game'
3. Find the affected game (if it's an account issue select Origin)
4. Select 'Contact Us' at the bottom right on the new page
5. Select your platform and then 'Next'
6. Select topic from the drop down menus, type in a short description of your issue and select 'Next'.
7. Select a contact option. Please note that available contact options do depend on your country settings and time of day.

Thanks,

- Andy -