Forum Discussion

Anonymous

8 years ago

Approved

Missing Rancor Raid Gear Reward

Product: Star Wars: Galaxy of Heroes Platform:Apple iPhone What type of device are you experiencing the issue with? iPhone 6S OS Version iOS 10 Ally Code: (Find it here: http://bit.ly/AllyCode ) ...

bug

CG_MindTricks

EA Staff (Retired)

8 years ago

@boonchieI sent you a PM.

Anonymous

8 years ago

Approved

Still looking forward to some resolution on this issue.

Anonymous
8 years ago
Approved
After spending a total of probably 2.5 hours on the phone, I finally got someone at EA customer support to help me resolve this. Not with the gear, but with crystals to allow me to purchase it.
- FingolfinTEK
  8 years ago
  I have had the same issue with Rancor raid rewards yesterday and I contacted support but they only offered me 500 crystals which is unacceptable since I'm missing 40 Mk 5 Droid Callers. Why can't they simply give us gear, would make sense to allow them access to this functionality...
  EDIT: My ally code is 924-698-129 and I'd really appreciate it if anyone could take a look. Thanks!